When those with difficult patterns of behaviour harmful to themselves and others are helped onto a better path in life, the whole of society benefits; people feel safer, are less exposed to anti-social behaviour and are faced with a lesser tax burden to support the stretched criminal justice system.

So what makes Restart so different from traditional services?

Our approach is holistic so, unlike other agencies who have a sole purpose, a single problem to tackle, we focus on the whole person and work with them to address each individual challenge that involved in keeping them in recidivistic patterns of negative behaviour. This can include:

  • homelessness and poor tenancy records with other landlords
  • loss of family and community ties through persistent anti-social behaviour
  • poor physical and mental health
  • addiction and substance abuse issues
  • no qualifications or formal education
  • no employable skills or work history
  • no life skills or experience taking responsibility for themselves

Our non-judgemental team really get to know each individual client and build personal relationships that help them to gain trust, thereby encouraging full disclosure of the motivations of certain behaviour. They know that no problem is solved unless you get right to the heart of it.

One reason why many of our clients get stuck in a revolving door of hope and despair is that often, in order to qualify for help – especially rehousing – they need to be clean and sober. In our experience, without stable support, that first step is almost impossible. Our is a support-first approach that recognises people’s best efforts to clean up their act and engages with them at all stages of the journey to provide a regular home environment to face the challenge head on.


You can make a direct referral for anybody who has a background of offending or about to be released from custody and is at risk of homelessness.


From education and employability opportunities to Foodbanks and benefits advice, find local places, groups and services that can help you get back on your feet.


If you have a private property to rent in the Stoke-on-Trent area and would like guaranteed rent from a socially responsible tenant, get in touch.