Restart – Housing Support Worker
To apply for this role you must have a full driving licence and use of a car
Salary: £22,588 – £24,899 depending on experience
Hours: Full Time: 35 hours – Monday to Friday 9am – 4:30pm – some flexible work may be required
Responsible to: Senior Support Worker
Contract: Permanent
Recruitment: This post is subject to a satisfactory DBS and reference checks
Full job description – here
Purpose of the role: Restart provides supported housing, working with people leaving prison, and those who are homeless or at risk of becoming homeless. We recognise that often our residents have experienced a lifetime of personal challenges, which has significantly contributed to them falling into crime and hardship. The purpose of this role is to facilitate support for our residents in addressing complex issues such as homelessness, offending behaviour, family and community relationships, unemployment, mental health, drug and alcohol dependency, learning and life skills, with the aim of achieving independent living.
Summary of Duties:
- Welcoming residents into the service, including registering with doctors, completing paperwork and responding to immediate needs
- Facilitating holistic support, offering a creative and assertive approach to resident engagement
- Supporting residents to articulate and achieve their goals using the Outcome Star and a person-centred flexible approach
What we’re looking for
- The successful candidate will be passionate about facilitating improved wellbeing and outcomes for those with multiple complex needs and disadvantage Someone with a driving license, access to a vehicle and willing to visit clients in their homes
- Ideally someone who has had paid or voluntary experience supporting vulnerable people, such as people with poor mental health, substance misuse, offending behaviour and homelessness
- Someone with an up-to-date understanding of the challenges people leaving prison and those without a home face
- An ability to develop genuine connections, to motivate and inspire behavioural change
- Someone who is able to work flexibly and calmly under pressure, with a can-do attitude
- An ability to communicate clearly and sensitively with vulnerable people, their families and other organisations
- Someone with the ability to produce records, reports and letters of a professional standard
- Patience, emotional resilience and a non-judgemental attitude towards our client group
Closing Date: 12.00 noon Friday 23rd May 2025
Interviews: Priority interviews will be allocated to candidates who best suit the criteria for the role. The interviews will take place at the Saltbox offices, Bemersley House, Gitana Street, Hanley, ST1 1DY. To apply for this vacancy, please send a CV and covering letter, explaining your suitability and experience for the role. Please send applications to helenp@saltbox.org.uk
Staff Benefits:
- Group Life Insurance
- A Health Care & Cash Plan delivered by Medicash
- A salary exchange scheme – this is only for staff who have opted into the Saltbox Pension Scheme
- Staff support & counselling service from local NHS provider
- 24 days annual leave
- Plus an extra day on your birthday
- No weekend work
- Enhanced Maternity/Paternity pay
- Wellbeing & Discounts
- Learning & Development
Money Matters – Debt Advisor
To apply for this role you must have a full driving licence and use of a car
Salary: £25,000 – £26,500 depending on experience and qualifications
Hours: Full Time: 35 hours – Office-based, home working and community locations – flexibility required
Responsible to: Money Matters Operations Manager
Contract:Fixed Term Contract to 31st March 2026, which may be extended subject to funding
Recruitment: This post is subject to a satisfactory DBS and reference checks and 6 months probationary period
Full job description – here
Purpose of the role: For the provision of benefits and debt advice and money management support to service users (mainly Foodbank guests). Assisting them with money problems, offering budgeting and benefits advice, regulated debt advice and casework, applying for fuel vouchers, signposting and referring appropriately.
Summary of Duties:
- To collect information and work with the Debt Casework Assistant to provide debt advice in line with the CMA and FCA Debt Quality Compliance framework and keep updated on industry regulation changes
- To provide face to face, telephone, and home visit support to clients
- To hold drop-in sessions within community locations including Stoke-on-Trent foodbank distribution centres.
Closing Date: 12.00 noon Friday 6th June 2025
Interviews: Priority interviews will be allocated to candidates who best suit the criteria for the role. The interviews will take place at the Saltbox offices, Bemersley House, Gitana Street, Hanley, ST1 1DY. To apply for this vacancy, please send a CV and covering letter, explaining your suitability and experience for the role. Please send applications to vacancies@saltbox.org.uk
Staff Benefits:
- Group Life Insurance
- A Health Care & Cash Plan delivered by Medicash
- A salary exchange scheme – this is only for staff who have opted into the Saltbox Pension Scheme
- Staff support & counselling service from local NHS provider
- 24 days annual leave
- Plus an extra day on your birthday
- No weekend work
- Enhanced Maternity/Paternity pay
- Wellbeing & Discounts
- Learning & Development
