Money Matters – Financial Inclusion Advisor

To apply for this role you must have a full driving licence and use of a car

Salary: £24,689
Hours: Based at: Responsible to: Contract: Recruitment: 35 hours/week – Office-based, home working or community locations – flexibility required
Based at: Saltbox, Bemersley House, Gitana Street, Hanley, Stoke-on-Trent, ST1 1DY (with drop-in face-to-face/telephone sessions delivered through community venues including Foodbank centres around Stoke-on-Trent)
Responsible to: Operations Manager – Money Matters
Contract: Temporary contract to the end of March 2026, which maybe extended subject to funding
Recruitment: This post is subject to a satisfactory DBS and reference checks
Full job description – here.

Purpose of the role: To hold drop-in sessions at foodbanks & other venues across Stoke, triaging clients and providing Financial Capability support, and signposting and referring appropriately.

Summary of Duties:

• To provide face-to-face, telephone, and online support to clients.
• To provide a warm and supporting welcome to clients.
• To triage client’s situations and providing appropriate support to maximise their incomes, and signposting or referring them, either internally or externally, for appropriate further support.
• To carry out benefits checks using Money Matters online benefits calculator
• Completing an income and expenditure exercise with clients.

Closing Date: 12.00 noon Thursday – 17 April 2025

Interviews: Priority interviews will be allocated to candidates who best suit the criteria for the role. The interviews will take place at Bemersley House Office, Gitana Street, Hanley, ST1 1DY To apply for this vacancy, please send a CV and covering letter, explaining your suitability and experience for the role, to Helen Platt, HR Manager and request a full Job Description for your information. Email: helenp@saltbox.org.uk

Staff Benefits:

• Group Life Insurance
• A Health Care & Cash Plan delivered by Medicash
• A salary exchange scheme – this is only for staff who have opted into the Saltbox Pension Scheme
• Staff support & counselling service from local NHS provider
• 24 days annual leave
• Plus an extra day on your birthday
• No weekend work
• Enhanced Maternity/Paternity pay
• Wellbeing & Discounts
• Learning & Development

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