Role: Money Matters Centre Manager
Experience: Mary-anne has been working as a Money Adviser since 2016. She qualified as a Money Adviser by achieving her Certificate in Money Advice Practice (CertMAP) in 2018 and maintains her annual CPD. She is a member of the Institute of Money Advisors. Mary-anne is known among the foodbanks for the excellent level of care she gives to each client. Her experience makes her ideally suited to leading the Money Matters team.
Quote: The Money Matters Team are a great team to lead. We have diverse experience and skills, enabling us to offer the best possible service to the people we help.
Role: Financial Capability and Energy Adviser and Money Adviser
Experience: Sarah Jane joined the team in January 2021. She has a degree in Social Welfare Law, Policy and Advice Practice and is currently studying for a Masters degree. She has previous experience working with Probation. She has extensive knowledge of welfare benefits and debt solutions. She has achieved Community Money Advice’s Level 2 Award in Generalist Debt Advice.
Quote: I enjoy being able to support people to get back on their feet.
Role: Financial Capability and Energy Adviser
Experience: Laura is currently studying for a degree in Social Welfare Law, Policy and Advice Practice. She has achieved Community Money Advice’s Level 2 Award in Generalist Debt Advice. Laura previously worked as a Customer Care supervisor for a worldwide transport company and has many years’ experience in customer care.
Quote: I am passionate about making a difference and very happy to work for an organisation who care about, and value people.
Role: Money Advisor
Experience: Lisa volunteered for Money Matters whilst studying at Staffordshire University. After completing her Social Welfare Law Policy and Advice Practice degree, she worked as a Debt Advisor Caseworker at Citizens Advice. Lisa spent three years at Citizens Advice, where she gained MAPS accreditation to specialist level in debt advice casework. Lisa rejoined Money Matters as a Money Advisor in April 2022.
Quote: I find my role really rewarding, supporting people to get back on track with their finances.