Skip to main content



“Restart has given me a new start; it’s given me a real value with regards to work. I like the opportunity to support other people by volunteering.”  Phil


“Restart is much better than hostel accommodation. Being in a hostel there are too many influences that don’t help me to stop drinking. Sharing with only one other person is much better for me. The support I receive is really good, which is what I need; it keeps me on the straight and narrow. I’m the best I’ve been for over four years. ”  Kevin


“I enjoy volunteering it occupies my time. I’m learning new skills and it is part of my rehabilitation to change my life.”  Joshua


“Volunteering gets me out of the house and stops me from drinking. I get lunch and a bus pass for taking part. It has given me more confidence, it will give me a reference in the future. ”


“My son has asked me to say thank you for everything you are doing for him. I have to say I have not seen him like this for over 20 years, thanks from me too. I am amazed at the changes I am seeing. ”


To see more on Phil’s experiences and other examples of how Restart is helping people every day, go to PERSONAL JOURNEYS


“They are the only housing providers that allow IOM Police access to their properties via a key worker. The joint visits between different agencies and key workers and sometimes visitor bans, reduce the risk of harm and anti-social behaviour. These measures are often used as a means of seeking engagement and avoiding enforcement measures.”

Integrated Offender Management Service


“Restart are value driven and make decisions and assessments based on giving people a chance. The staff are compassionate but also resilient and not risk-averse. They will give difficult customers a chance but will challenge poor behaviours when they arise.”

Probation Officer


“Although it is a difficult drain on their resources, they continue to send staff into the local prisons to complete assessments with customers. This is very much appreciated and prison staff frequently comment on the calibre of their custody lead.”

Probation Officer


“Breaking the cycle of offending … through projects like Restart is crucial. I’ve seen first-hand how Restart is making a difference by working with offenders to help turn their lives around and become a benefit to society.”

Matthew Ellis   Police & Crime Commissioner for Staffordshire


“I fully support the work of Restart. Helping ex-offenders get somewhere to live and gain employment changes their lives and is in everybody’s interests.”

Jane Sawyers   Former Chief Constable of Staffordshire


“It is fantastic to see the team at Restart so determined to help their clients turn their lives around. The organisation is strongly committed to reducing homelessness and re-offending and is doing vital work for our city. By doing such a remarkable job in supporting vulnerable ex-offenders they are able to make a real change in their lives.”

Rob Flello   Former MP, Stoke South


“Saltbox is changing lives, a lot of lives! Read the stories and examine the numbers, the facts speak for themselves.”

Matt Bird   Founder, Cinnamon Network


You can make a direct referral for anybody who is homeless or at risk of homelessness by clicking here


From education and employability opportunities to Foodbanks and benefits advice, find local places, groups and services that can help you get back on your feet.


If you have a private property to rent in the Stoke-on-Trent area and would like guaranteed rent from a socially responsible tenant, get in touch.